NextGenTrip is committed to safeguarding your privacy. This Privacy Policy outlines how we, along with our payment partner Razorpay, collect, use, and protect your personal information when you interact with our services via our website, mobile app, or offline channels (collectively, "Sales Channels"). By using our services, you consent to this policy. If you do not agree, please refrain from using our Sales Channels.

Information Collection

We collect personal information such as your name, contact details, travel preferences, and payment information to facilitate your bookings. For travel-related services, we may also collect passport details, PAN information, or vaccination status as required. Razorpay collects payment-related data (e.g., card details, UPI IDs) as per their Privacy Policy. This data is shared with service providers like airlines, hotels, or tour operators to complete your reservations.

Usage of Information

Your data is used to process bookings, manage payments via Razorpay, improve our services, and meet legal requirements. We may use your email or mobile number to send promotional offers, such as discounts or travel deals. You can opt out of these communications at any time through the provided unsubscribe options.

Membership & Registration

When you register with NextGenTrip, we collect details like your name, email, address, and password to enable:

• Personalized user accounts
• Seamless travel bookings
• Customer support services
• New member verification
• Service enhancements

Surveys

We may conduct optional surveys to gather feedback and improve our offerings. Your responses are anonymous unless explicitly stated otherwise.

Cookies & Tracking

NextGenTrip and Razorpay use cookies to enhance user experiences, enable seamless logins, and deliver personalized ads. You can manage cookie preferences through your browser settings. For details on Razorpay’s use of cookies, refer to their Privacy Policy.

Automatic Logging

Our systems log data such as IP addresses, browser types, and session activities to optimize user experience and troubleshoot issues.

User-Generated Content

Reviews, ratings, or questions you post about our services may be publicly visible on our platforms or shared with partners for promotional purposes.

Data Sharing & Disclosure

We share your data with service providers (e.g., airlines, hotels) to fulfill bookings and with Razorpay for payment processing. We may share anonymized, aggregated data with partners for analytics or marketing. Personal data is not sold or rented but may be disclosed to comply with legal obligations.

Security & Data Protection

NextGenTrip employs industry-standard security measures to protect your data. Razorpay handles payment data securely, and we do not store sensitive financial information like card details. For more on Razorpay’s security practices, see their Privacy Policy.

Thank you for trusting NextGenTrip!

By using our services, you agree to this Privacy Policy and Razorpay’s associated terms.